Updated: Mar 18
Do you hate getting spam phone calls? I know I do. Sometimes they're annoying. Other times they're downright scary. It's not always easy to get rid of them either; some people are persistent! The good news is that there are ways to protect yourself from these unwanted intrusions and ways to take your business off potential spam lists.
How a Call Gets Flagged as Potential Spam
There are few ways a call gets flagged as "potential spam." The first is by the consumer manually blocking your number through a call blocking app or on IOS and Android. You can mark the call blocked, and it won't present itself. Blocking a number gets tracked by the carriers, and they determine the threshold on whether or not to mark it as Potential "Spam." In addition, this can happen to you, and you are a legitimate business.
The second way you get flagged is by making too many outbound calls within a specific timeframe; the call gets tagged as "Potential Spam." As I researched spam calls, they seem to have different algorithms that tag the phone number after too many outbound calls within a specific timeframe depending on the carrier.
The carriers put this action into place because of the annoying calls from "Power dialers," aka "RoboCalls." These are machines that are loaded with purchased numbers. Then the machine goes to work dialing its targeted audience. Thus the annoying calls.
My philosophy is this. "If I want your product, I will search the internet and call you. Please don't bother me as my time is important". That being stated, "RoboCalls" have gotten out of hand, and the FCC has required that carriers do something about it. So they have.
How To Get Your Business Removed From a Potential Spam List
Now try to get your number off of the "Potential Spam" list. If you are a legit business that indeed makes a ton of calls, you could get flagged. For instance, I am seeing Real Estate and Title companies getting tagged as "Potential Spam" due to the very nature that Real Estate is a booming market at this moment. I had this happen to one of my customers, and it was a nightmare trying to get the potential spam removed. Here is what we did. It took a couple of weeks to clear up, but it finally got resolved. We had to fill out the forms on the links below to get that tag removed:
Both are secure sites as indicated by the "HTTPS://" in the Web address. The "s" at the end of "HTTP" means the website is safe and has a security certificate. Most credible sites will display this in front of their "URL." "URL" stands for Uniform Resource locator and is a key concept of the web. It is the mechanism used by the browser to retrieve any published resource on the web. The www stands for World Wide Web. When you put all that together, you will get to your destination make sure it is a safe and secure site.
How do I fix my Caller ID showing "scam Likely"?
I have downloaded a document on Spam Calls, a whole different breed of phone calls that requires much more diligence in getting this removed. A copy of those documents can be downloaded by visiting this blog at Caller ID Reputation.