PRIVACY POLICY

Privacy Policy Defined

This privacy policy is a statement that discloses the ways our website collects, uses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy. 

 

Information We Collect

We receive, collect, and store only information you enter on our website and provide to us. Also, we collect the Internet protocol (IP) address used to connect your computer to the Internet and your purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

 

How We Collect Information

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address, and email address. Creative-13 will use your data for the specific reasons stated above only.

 

Why We Collect Information

We collect such Non-personal and Personal Information for the following purposes:

 

  1. To provide and operate the Services;

  2. To receive payment for services;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  5. To create aggregated statistical data and other aggregated and inferred Non-personal Information, which our business partners or we may use to provide and improve our respective services; 

  6. To comply with any applicable laws and regulations. 

 

How We Store and Use Your Information

Our company website is hosted on a secure top-line Wix platform. This allows us to provide and sell our products and services to you. Creative-13 will store your data in our secure data storage, databases, and general online applications. Your data is stored on secure servers behind a firewall. 

 

All direct payment gateways offered by our merchant account and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

By providing us with your email address, you agree to be added to our mailing list and will be the first to hear about new launches, new blogs, webinars, whitepapers, infographics, and upcoming special offers. You can unsubscribe at any time by clicking the link at the bottom of our emails or emailing us at marketing@creative-13.com.

Disclosing Information​

 

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete a transaction. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or how many have completed a registration form, but we will not use any information that could identify any individuals.

 

How We Communicate

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail for these purposes. 

 

Withdraw Consent

If you don't want us to process your data anymore, please contact us at info@creative-13.com

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated to be aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Feedback

We welcome your feedback to the Creative-13 Privacy Policy. Please let us know if you encounter privacy policy barriers on Creative-13:

  • Phone: 480-397-2600

  • E-mail: info@creative-13.com

  • Postal Address: 3220 E Jacinto Ave, Mesa, Arizona 85204

We try to respond to feedback within two business days.

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